Job Detail

IT Trainer – South East London / Kent, United Kingdom

IT Trainer – South East London / Kent, United Kingdom
kentSouth East LondonUnited Kingdom
Permanent
Category : IT Trainer Salary : Experience(s) :  Year

Overview

About IT Trainer – South East London / Kent, United Kingdom

IT Trainer – South East London / Kent, United Kingdom

Languages: ENGLISH only

Skills and Experience:

  • Effective leadership, interpersonal and communication skills
  • Solid knowledge of techniques for planning, monitoring and controlling training programmes
  • Sound training documentation writing experience
  • Extensive knowledge of training and its various ways in which it is delovered
  • For this specific position knowledge and experience of the Property Services market and the operational processes involved in the delivery of these business services would be of significant advantage

Description of work:

  • Responsible for creating and delivering the IT training function
  • Training new and existing customers to understand and be comfortable using the MiRepair platform.
  • Supporting client understanding of good design and effective use of the product to achieve their goals.
  • Working with developers, project managers, product managers and customer success to define and document questions, liaising with customers to obtain new requirements and explain feasibility.
  • Producing commissioned work to a high standard and by agreed deadlines always communicating any changes.
  • Providing information and support to enable customers to meet new requirements by extending systems.
  • Providing an effective handover of solutions including supporting documentation. Assisting with the development of online community to encourage self-­-support.
  • Awareness of providing distance ‘virtual’ training through various tools and experience of training users of varying technical abilities or users with particular needs who may use assistive technologies such as screen reading software.
  • Strong E-learning experience is key for this position and is experience of working within the public sector. You will be the sole trainer onsite so will have to deal with internal and external stakeholders and also deal with suppliers
  • The role will be based in our Orpington office with some UK travel as required
  • Delivering training via classroom, one-to-one, Web based, workshops, floorwalking, and e-learning methods
  • Planning and organising training events
  • Developing resources and materials for the successful delivery of IT training programmes
  • Providing second-line support to the Service Desk for incidents relating to training
  • Participating in IT projects that have a training requirement

Please send your CV to carlos@contractsit.comand call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment.

Country United Kingdom
Location South East London / Kent
Job Type Permanent
Job Post Duration 1 Week Job Posting (Job Expires: 29 Dec 2017)
Industries IT & Telecommunications
Reference JSITTrain/44
Start Date ASAP
Rate/Salary Competitive Remuneration Package
Visa Requirement Applicants must be eligible to work in the specified location
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Application Information

Contact Name Carlos
Telephone +44 (0) 20 7627 3358
Application Email  carlos@contractsit.com 

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