Job Detail

ERP Support Analyst – Antwerp, Belgium

ERP Support Analyst – Antwerp, Belgium
Category : ERP Support Analyst Salary : Experience(s) :  Year


About ERP Support Analyst – Antwerp, Belgium

ERP Support Analyst – Antwerp, Belgium

Languages: DUTCH and ENGLISH (bilingual)

Skills and Experience:

  • Have a proven experience of (min 4 years) in support.
  • Experience in manufacturing & sales industry.
  • Show deep experience in & understanding of business processes & concepts in procurement, sales, production, quality & finance domains.
  • Experience in:
    • Configuration and use of ERP system & data flows.
    • Installing hardware
    • Providing support on network issues
    • ERP
    • Interfaced environments (XML, SSI)
    • SQL databases
    • MS Access/VBA
    • Service desk environments directly supporting end users, using ITIL methodology
    • Hardware installation & network set up and maintenance
    • Infrastructure knowledge of Veeam ware
    • Planning, analysis, development, testing and implementation of IT changes/programs.

Description of work:

  • Ensure the business as usual support through issue analysis, design, testing & implementation of fixes; as well as solving issues in the interfaces connecting the different solutions.
  • For the ERP suite, be involved in the preparations (analysis, design, testing, set up of user authorisatons) for the continuous rollout within the group.
  • Play a key role in report writing (Data Access Studio).
  • Play a key role in system upgrades and software releases.
  • Ensure structured documentation of all software solutions & procedures.
  • Ensure installing of hardware: mainly laptops and desktops yet also servers, AD accounts, group policies.
  • Manage the support of the telephony central (maintenance & upgrades).
  • Provide (at least) analysis of network issues, suggesting solutions and following up issues to resolution, liaising with the network team.
  • Plan, execute & check the daily tape backups for all servers.
  • Test disaster recovery plans.
  • Support & train users with any software, hardware, connection issues.
  • Structurally plan activities, align on requested input from others and clearly report status to management.

Please send your CV to Janisha/Angelos and call to discuss further.

We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We champion difference in the world of technology recruitment.

Country: Belgium
Location: Antwerp
Job Type: Contract
(Job Expires: 17 Apr 2018)
Industries: IT & Telecommunications
Start Date: ASAP
Duration: 6-12 Months Initial + Extensions
Rate/Salary: Market Rates
Visa Requirement: Applicants must be eligible to work in the specified location

Application Information

Contact Name: Janisha / Angelos
Telephone: 020 7627 3358
Application Email:;

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